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Home»AI»Ai Agent is Ready for Service, While on the Phone

Ai Agent is Ready for Service, While on the Phone

AI By Gavin Wallace03/03/20263 Mins Read
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Deutsche Telekom, the German mobile service provider T-Mobile, which is the largest shareholder in T-Mobile USA. introducing AI Assistant into their phone line. A partnership was formed with AI-audio. ElevenLabsThe feature’s name is Magenta AI call assistant. The feature will initially be limited to Germany, but it doesn’t need an app, or even a certain smartphone. It will integrate the audible AI into the call. Users can opt to receive services, such as real-time language translation.

Magenta Call Assistant is announced as a new AI-based call assistant at Mobile World Congress 2026 In Barcelona, ElevenLabs founder Mati Staniszewski was joined by Abdu Mudesir from Deutsche Telekom’s executive board for technology and product. Magenta works when someone uses the Wake Words. “Hey Magenta,” The assistant can be asked to translate languages live, check the user’s calendar information for availability or use a map service to find nearby places during an incoming call. The assistant will then be able to ask the user to use their calendar to check availability or to search nearby locations using a map.

ElevenLabs has been a leader in artificial intelligence for many years. podcast hosts You can also find out more about the following: US presidents alike. Staniszewski posted about Magenta is the LinkedIn service that highlights the effort made to enable the feature without having to download an application.

Abdu Mudesir is the executive director for products and technologies at Deutsche Telekom. He will unveil Magenta AI call assistant at MWC2026.

Courtesy of Norbert Ittermann/Deutsche Telkom

“In a phone call, the assistant gets activated by the ‘Hey Magenta’ wake-up word,” A representative from Deutsche Telekom responded to WIRED via email. “It listens only to the question you ask. If you want to ask something else later in the conversation, you have to activate it again.”

There are already AI-based language translation services, though they have been largely exclusive to certain devices. Apple provides a Live Translation Features on many of its devicesAs does Samsung. Google Voice Translate can be found on the Google website. Pixel 10 devicesThe feature even makes use of AI to simulate the sound you make. Both companies are hoping that Magenta will appeal to users because it is not hardware or software dependent and feels like an extension of the phone call.

This ease of use raises a number of privacy issues, such as the introduction of AI assistants to non-encrypted phone calls and data collection.

Avijit Ghosh – a policy and technical AI researcher with the AI community platform Hugging FaceThe use of AI assistants for a communication service that is not encrypted has raised concerns with. He also doubts the usefulness of the AI assistant, since it must be called on in the middle a call.

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