The Adecco Group announced the global rollout of Salesforce’s Agentforce Coworker On September 15th, 2026 the agentic AI will be implemented in more than 40 different countries. This follows a successful pilot conducted in France and the UK.
Agentforce Coworker was described by the company as Salesforce Enterprise “AI teammate,” Claude is embedded in the platform, powered by Anthropic, and provides support across recruitment, sales and engagement with clients and candidates.
The new system gives users a centralized point to access data, organizational knowledge and systems previously scattered across many tools. Coworker is also said to be able to draw from the context of more than 2,5 million interactions between agent and candidate since April 20,25. Adecco Group already implemented agentic AI in recruitment workflows across ten countries. This represents 50% of Adecco’s business revenue, as part of an unlimited Agentforce 360 Enterprise Agreement with Salesforce.
Adecco Teams: what coworkers can do
Adecco’s sales and recruiting professionals can now find and prioritize prospects. Additionally, they can prepare and present sales briefs. Prospect data is also enhanced and the team status for leads are displayed. The recruiter can select the candidates, launch pre-screening or hire a recruiter.
It is a Agentforce Coworker product pageSalesforce describes its product as a way to connect and index across over 300 sources in the enterprise, surfacing answers that are fully contextualized. Salesforce states that Coworker surface proactive insights within enterprise data. It also activates agent and maintains work autonomously.
Dreamforce Keynote and Machuel’s Remarks
Adecco Group CEO Denis Machuel will join Marc Benioff as chair and CEO at Salesforce on 15 September 2026, along with CEOs Anthropic and Siemens to talk about human-centric AI in the Dreamforce keynote.
“We are seeing the biggest redesign of work since the internet; we need to enable our people with technology and new ways of working,” Machuel said. “Building on our successful recruitment agentification, the rollout of Coworker means our teams have access to a single interface that knows candidate history, client context for the moment when human judgment matters the most.”
Machuel noted that Coworker was widely adopted in only a couple of days. This allows recruiters and salespeople to spend more time with their clients and prospects.
This March 2026 Agreement Unlimited Agentforce
This is a continuation of a previous rollout. multi-year agreement the Adecco Group announced on March 12, 2026This provides global unlimited access until 2027. Agentforce 360 Salesforce is a portfolio that connects data, apps and AI agents into one platform. According to the company, “unlimited” The Agentic Enterprise License Agreement includes the terms and conditions for accessing. According to the company, the contract enables it to achieve its aim of having over 50% of Adecco revenue powered by Agentic AI by 2026.
Adecco stated that AI Agentforce 360, deployed at key points in the UK Recruitment Process, generated 15 per cent time savings through automating routine tasks. This also reduced time to fill, improved fill rates, and lower cost-to service.
Data 360 is the foundation of Agentforce 360’s enterprise context. The group has consolidated data from more than 30 Salesforce instances, enterprise systems, and other sources into one real-time profile for candidates. This gives its 27,000+ recruiters visibility and allows them to prioritize their efforts and match talent quicker. With a global operating model that includes onshore delivery centres and hubs nearshore, offshore and in India, Poland and Mexico, as well as an omni-channel system covering over 60 countries, the group was able to unify data from more than 30 Salesforce instances and enterprise systems into a single real-time candidate profile. This gave its 27,000 recruiters visibility and enabled them to match talent faster and prioritize efforts.
In a March announcement, the three Adecco business units, Akkodis, and LHH would speed up agentic AI deployment in multiple markets. Akkodis, and LHH will continue to build their recruitment systems on Adecco’s. Madhav Thattai was the executive vice president of Salesforce and the general manager for Agentforce at that time. He said that Adecco Group had moved beyond experiments to become a fully-scaled agentic enterprise.
In the March press release, it was also stated that Agentforce Voice would be launched globally to increase recruiter productivity. Adecco Group has announced its plans for its next deployment phase. The company will be focusing on orchestrating more agents in UK, expanding the implementation in France, and other geographies.
